Residents scan a QR code to report an issue in a room or shared space. It goes straight to your manager dashboard, where you send it to your own team or a Clean Quarter contractor in one click. Every job gets a 48-hour target and before and after photos.

Inside each room door next to the fire safety notice, and in corridors, kitchens, bin stores and other shared spaces. Each code is tied to one exact place, so reports always say where they are.

Student accommodation, HMOs, apartment blocks and housing association homes. A large building is set up with floors and rooms. A shared house can be added in one go with its bedrooms, kitchen, bathrooms and bins, and letting agents can add many houses at once by pasting a list of addresses.

Bins or rubbish, cleaning, something broken, or something else. They can add a photo and a short note if they want.

Most are: cleaning, bins and small repairs are what the 48 hours is built for. Some jobs genuinely take longer, like a repair waiting for a part or a specialist. For those, the manager can set a longer deadline on the job, and the countdown, reminders and escalation follow the new date.

Every job shows a live countdown. Reminders go out 48 and 24 hours before the deadline, and anything close to its deadline is escalated to managers automatically.

Yes. The dashboard works on phones, tablets and computers. Nobody needs to download an app.

Usually a few days. Send us your buildings, floors and rooms (a spreadsheet is fine) or add them yourself; ranges like "Room 301-320" add twenty rooms at once. Every location gets its own QR code.

From the dashboard, open a building and press "Print all QR stickers". You get a ready-to-print PDF, four door stickers per A4 page, each labelled with its location. You can print single stickers too.

Replace the code for that location in one click and print a new sticker. The old code stops working.

We set up your managers, who sign in with an emailed link or a password. Agents with many houses can switch between them with a quick search. Your own staff don't need accounts: they receive each job by email or text with a link to add photos.

No. There's no app, no login and no account. Scan, tap, done.

Nothing personal. We never ask for names, emails, ages or phone numbers. A report only contains the location, the type of issue, the time, and an optional photo and note.

Yes. They get a private link showing reported, assigned and sorted, with the after photo.

In Supabase's London (UK) region. Photos are private and only shown through short-lived links. See our privacy policy.

We've designed it to collect as little as possible. You are the controller for your residents' reports and we act as your processor; our terms include the processing terms.

No. You can send every job to your own team. Contractors are there for when you need extra hands, cover or specialist cleaning.

You see the job price before you send it, and contractor jobs are invoiced monthly on top of your plan. We pay the contractor; you don't have to deal with them directly.

Every job needs a before and an after photo, both timestamped, which you see side by side. You can approve and rate each contractor job.

Rate it and tell us within 7 days. We'll arrange for it to be put right or won't charge you for it.

Standard pricing is £400 per building per month, or £4,000 per building per year. Our first 10 operators get founding pricing for life: £250 per building per month or £2,500 per year. Every plan starts with a free 60-day pilot. No VAT is charged. See pricing.

HMOs are priced per house by size. Standard: £20 a month for up to 4 bedrooms, £30 for 5–6 bedrooms and £40 for 7 or more (or 10 times that per year). Our first 10 HMO landlords or agents get founding prices for life: £15, £20 and £25. Managing 50+ houses? Talk to us. See pricing.

Every client starts with a free 60-day pilot. There's no charge for the platform during the pilot and no obligation to continue.

Same features. Yearly costs the same as 10 months, so you get two months free.

Yes. Monthly plans can be cancelled any time and end at the end of the month you've paid for. Yearly plans run to the end of the year and you can choose not to renew. The pilot can be stopped at any time.

No. Unlimited residents, reports and your own staff.